Tenants are allowed to have NBN with the Landlord’s permission. NBN Co will need to install equipment on both the inside and outside of the property. If your property is managed by Strata, permission from the Strata is necessary to install NBN.

The roll out of NBN will disconnect your existing copper network after the Disconnect Date which will be 18 months after the NBN is installed. If you don’t sign up to NBN before this time, you will no longer have access to fixed analogue landline phones or internet ADSL services.

Under common law if the Landlord provides a service it’s their responsibility to ensure the service continues. If the tenant has an existing fixed landline originally provided by the Landlord, the Landlord needs to ensure it is connected to NBN before the connection is lost in order to continue the service. If there is a cost, it is to be paid by the Landlord. If however the property does not have a tenant when the service is disconnected it will be the responsibility of the new tenant to connect at their cost.

If there is no service to the premises (ie a new house) then as per clause 2.11 of the lease it is the incoming tenants responsibility to connect and to pay for that connection and removal if required at the end of the tenancy

Please be aware any existing ancillary services and devices that rely on your copper-line telecommunications service will no longer work unless you move them to the NBN (such as medical alarms, back-to-base alarms, personal response systems, fax machines and EFTPOS). Please check with your device/service manufacturer or provider to see if the device is NBN compatible.

Visit the NBN webpage to check that NBN is available in your area http://www.nbnco.com.au/connect-home-or-business/check-your-address.html