The great news is you may be able to get NBN if you’re renting your property. You will need to ask your Property Manager for permission and keep them informed about connecting your home to the NBN.  NBN Co will need to install equipment on both the inside and outside of your home. Make sure you remember to get permission for that before signing up to NBN plan. This is particularly important in a Strata complex as permission will need to be obtained.

The roll out of NBN will disconnect your existing copper network after the Disconnect Date which will be 18 months after the NBN is installed. If you don’t sign up to NBN before this time, you will no longer have access to fixed landline phones or internet services.

Please be aware any existing ancillary services and devices that rely on your copper-line telecommunications service will no longer work unless you move them to the NBN (such as medical alarms, back-to-base alarms, personal response systems, fax machines and EFTPOS). Please check with your device/service manufacturer or provider to see if the device is NBN compatible.

Your first plan of action is to check that NBN is available in your area. If NBN is available, great! You can contact your provider to help you arrange your equipment installation for an NBN plan.  Once NBN Co has connected your home, your provider can either send you a self-install kit for your modem or you can request a technician to install it for you (tenants will be charged a fee for a technician callout).

Visit the NBN webpage to check that NBN is available in your area